All Systems Operational
About This Site
Welcome to the HP Wolf Security service status page. This page displays the current status of our cloud services and is updated with any planned or unplanned downtime of these services including all scheduled maintenance tasks.
HP Wolf Enterprise Security
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Software Updates
Operational
Security Bulletin
Operational
HP Wolf Pro Security
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Software Updates
Operational
Security Bulletin
Operational
HP Wolf Protect and Trace
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Wolf Connect Service
Operational
Secure Platform Management Provisioning Service
Operational
HP Workforce Experience Platform
Operational
Software Updates
Operational
Security Bulletin
Operational
HP Wolf Platform Security
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Secure Platform Management Provisioning Service
Operational
Software Updates
Operational
Security Bulletin
Operational
HP Wolf Cloud Endpoint Manager
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Software Updates
Operational
Security Bulletin
Operational
HP Wolf for Business
Operational
Cloud Controller
Operational
Software Updates
Operational
Security Bulletin
Operational
Portals
Operational
Wolf Portal
Operational
Customer Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for U.S Region Oct 26, 2026 09:00-12:00 GMT
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
HP Wolf Security
Posted on Oct 23, 2026 - 18:04 BST
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
HP Wolf Security
Posted on Oct 23, 2026 - 18:04 BST
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance - Including Important Security Updates Oct 26, 2026 09:00-19:00 GMT
The HP Wolf Security DevOps team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with our latest release build. The release notes for the latest build will be updated here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes.
As part of this maintenance period we'll be rolling out updates that tackle the eMudhra / emSign certificate authority incident. You can read more about our response to this incident here: https://enterprisesecurity.hp.com/s/article/Customer-security-bulletin-eMudhra-emSign-certificate-authority-incident-guidance-for-HP-Wolf-Security-customers.
In addition, we've had a lot of customers reach out about the recent PHP vulnerabilities (CVE-2026-109618, CVE-2026-109619). Our Wolf Security products aren't impacted by this vulnerability, and you can read more about our response to this incident here: https://enterprisesecurity.hp.com/s/article/Customer-security-bulletin-PHP2Shell-CVE-2026-109618-CVE-2026-109619---HP-Wolf-Security-not-affected
During this maintenance window, updates will be rolled out to the following regions during the following time windows:
09:00 – 12:00 UTC (U.S Region)
14:00 – 20:00 UTC (APAC Region)
18:00 – 02:00 UTC (EU Region)
Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being be protected at all time.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
HP Wolf Security
Posted on Oct 22, 2026 - 15:48 BST
As part of this maintenance period we'll be rolling out updates that tackle the eMudhra / emSign certificate authority incident. You can read more about our response to this incident here: https://enterprisesecurity.hp.com/s/article/Customer-security-bulletin-eMudhra-emSign-certificate-authority-incident-guidance-for-HP-Wolf-Security-customers.
In addition, we've had a lot of customers reach out about the recent PHP vulnerabilities (CVE-2026-109618, CVE-2026-109619). Our Wolf Security products aren't impacted by this vulnerability, and you can read more about our response to this incident here: https://enterprisesecurity.hp.com/s/article/Customer-security-bulletin-PHP2Shell-CVE-2026-109618-CVE-2026-109619---HP-Wolf-Security-not-affected
During this maintenance window, updates will be rolled out to the following regions during the following time windows:
09:00 – 12:00 UTC (U.S Region)
14:00 – 20:00 UTC (APAC Region)
18:00 – 02:00 UTC (EU Region)
Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being be protected at all time.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
HP Wolf Security
Posted on Oct 22, 2026 - 15:48 BST
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for APAC Region Oct 26, 2026 14:00-17:00 GMT
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
HP Wolf Security
Posted on Oct 23, 2026 - 18:04 BST
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
HP Wolf Security
Posted on Oct 23, 2026 - 18:04 BST
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for Europe Region Oct 26, 2026 18:00-21:00 GMT
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
HP Wolf Security
Posted on Oct 23, 2026 - 18:05 BST
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
HP Wolf Security
Posted on Oct 23, 2026 - 18:05 BST
Sure Click 4.4 Release 34 (4.4.34.928) Upgrade for [CURRENT] software update channel Oct 27, 2026 10:00-13:00 GMT
We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.
During this time, any device that is assigned to the [CURRENT] software update channel will have Sure Click 4.4.34.928 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.
Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-34-is-now-available-for-download
Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Posted on Oct 19, 2026 - 11:14 BST
During this time, any device that is assigned to the [CURRENT] software update channel will have Sure Click 4.4.34.928 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.
Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-34-is-now-available-for-download
Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Posted on Oct 19, 2026 - 11:14 BST
HP Wolf Cloud Endpoint Manager Scheduled Maintenance Oct 27, 2026 10:30-12:30 GMT
During this maintenance window the HP Wolf Security DevOps team will be updating all cloud hosted HP Cloud Endpoint Manager controllers with the latest release build. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices.
If you exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
HP Wolf Security
Posted on Oct 23, 2026 - 16:35 BST
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices.
If you exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
HP Wolf Security
Posted on Oct 23, 2026 - 16:35 BST
Sure Click 4.4 Release 34 (4.4.34.928) Upgrade for [ENTERPRISE] software update channel Nov 24, 2026 10:00-13:00 GMT
We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.
During this time, any device that is assigned to the [ENTERPRISE] software update channel will have Sure Click 4.4.34.928 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.
Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-34-is-now-available-for-download
Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Posted on Oct 19, 2026 - 11:15 BST
During this time, any device that is assigned to the [ENTERPRISE] software update channel will have Sure Click 4.4.34.928 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.
Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-34-is-now-available-for-download
Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Posted on Oct 19, 2026 - 11:15 BST