In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 05, 2026 - 10:00 BST
Scheduled - An upgrade to Wolf Security for Business and Wolf Pro Security endpoint devices is scheduled to start on 5 August. The upgrade is expected to be available to all devices by 12 August.
The following packages will be upgraded to version 4.4.33: * HP Sure Sense * HP Sure Click * HP Credential Protection * HP Security Management
The following packages will be upgraded as shown: * HP Wolf Security Console 11.1.8.1209 * HP Sure Run 5.0.5.118 * HP Sure Recover 10.1.34.334
A toast notification on the endpoint will prompt for the reboot required for the upgrade to take effect. If you experience any issues please visit https://support.hpwolf.com/s/
Aug 5, 202610:00 - Aug 12, 202610:00 BST
Welcome to the HP Wolf Security service status page. This page displays the current status of our cloud services and is updated with any planned or unplanned downtime of these services including all scheduled maintenance tasks.
HP Wolf Enterprise Security
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Software Updates
Operational
Security Bulletin
Operational
HP Wolf Pro Security
Under Maintenance
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Software Updates
Under Maintenance
Security Bulletin
Operational
HP Wolf Protect and Trace
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Wolf Connect Service
Operational
Secure Platform Management Provisioning Service
Operational
HP Workforce Experience Platform
Operational
Software Updates
Operational
Security Bulletin
Operational
HP Wolf Platform Security
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Secure Platform Management Provisioning Service
Operational
We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.
During this time, any device that is assigned to the [ENTERPRISE] software update channel will have Sure Click 4.4.32.726 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.
Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com Posted on
Jul 08, 2026 - 17:27 BST
Past Incidents
Aug 10, 2026
No incidents reported today.
Aug 9, 2026
No incidents reported.
Aug 8, 2026
No incidents reported.
Aug 7, 2026
No incidents reported.
Aug 6, 2026
No incidents reported.
Aug 5, 2026
Unresolved incident: HP Wolf Security for Business and Wolf Pro Security Upgrade.
Completed -
The scheduled maintenance has been completed.
Aug 4, 20:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 18:00 BST
Scheduled -
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted. During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
As part of this update, we will migrate the events table in the Wolf Security Controller to improve scalability.
During the migration, some historical events may temporarily appear to be missing when viewed in the controller. No event data has been lost. Events will be restored automatically as the migration progresses, with the most recent events appearing first.
Based on current estimates, the migration should complete within one day for most deployments. Deployments with a larger volume of historical event data may take up to seven days, and exceptionally large or long-running deployments may take longer.
Customers with questions about the migration or its potential impact should contact HP Support.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
Completed -
The scheduled maintenance has been completed.
Aug 4, 17:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 14:00 BST
Scheduled -
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted. During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
As part of this update, we will migrate the events table in the Wolf Security Controller to improve scalability.
During the migration, some historical events may temporarily appear to be missing when viewed in the controller. No event data has been lost. Events will be restored automatically as the migration progresses, with the most recent events appearing first.
Based on current estimates, the migration should complete within one day for most deployments. Deployments with a larger volume of historical event data may take up to seven days, and exceptionally large or long-running deployments may take longer.
Customers with questions about the migration or its potential impact should contact HP Support.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
Completed -
The scheduled maintenance has been completed.
Aug 4, 13:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 11:00 BST
Scheduled -
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted. During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
As part of this update, we will migrate the events table in the Wolf Security Controller to improve scalability.
During the migration, some historical events may temporarily appear to be missing when viewed in the controller. No event data has been lost. Events will be restored automatically as the migration progresses, with the most recent events appearing first.
Based on current estimates, the migration should complete within one day for most deployments. Deployments with a larger volume of historical event data may take up to seven days, and exceptionally large or long-running deployments may take longer.
Customers with questions about the migration or its potential impact should contact HP Support.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
Completed -
The scheduled maintenance has been completed.
Aug 4, 10:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 09:30 BST
Scheduled -
We will be performing scheduled maintenance on the HP Wolf Security Portal (https://portal.hpwolf.com) during this scheduled maintenance window. During this time: The portal will be offline for the duration of the maintenance. Login access will not be available until maintenance is complete. Devices connected to your tenant will not be affected. All devices will remain protected and fully operational throughout the maintenance window.
No action is required from you, and protection services will continue to run normally.
We will restore full access as soon as the maintenance is complete. Thank you for your patience while we work to improve the platform.
Aug 3, 09:33 BST
Completed -
The scheduled maintenance has been completed.
Jul 28, 12:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 10:00 BST
Scheduled -
We are pleased to announce the general availability of HP Secure Browser 150 for all Wolf Pro Security and Wolf Security for Business endpoints, and for Sure Click Enterprise endpoints on the CURRENT channel. This will upgrade HP-protected Chrome to version 150.0.7871.47, and supersedes previous HP Secure Browser releases.
This upgrade will be available to Sure Click Enterprise endpoints on the ENTERPRISE channel on 11 August.
The upgrade will not require interaction from the end user.
Jul 24, 12:48 BST