All Systems Operational

About This Site

Welcome to the HP Wolf Security service status page. This page displays the current status of our cloud services and is updated with any planned or unplanned downtime of these services including all scheduled maintenance tasks.

HP Wolf Enterprise Security Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Pro Security Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Protect and Trace Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Wolf Connect Service Operational
Secure Platform Management Provisioning Service Operational
HP Workforce Experience Platform Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Platform Security Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Secure Platform Management Provisioning Service Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Cloud Endpoint Manager Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf for Business Operational
Cloud Controller Operational
Software Updates Operational
Security Bulletin Operational
Portals Operational
Wolf Portal Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Sure Click 4.4 Release 17 Update 1 (4.4.31.856) Upgrade for [ENTERPRISE] software update channel Jul 6, 2026 10:00-13:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Jun 08, 2026 - 10:12 BST
Scheduled - We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.

During this time, any device that is assigned to the [ENTERPRISE] software update channel will have Sure Click 4.4.31.856 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.

Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-17-Update-1-is-now-available-for-download

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Jun 01, 2026 - 14:40 BST
Jun 11, 2026

No incidents reported today.

Jun 10, 2026
Wolf Security Controller Partial Outage
Resolved - Access to impacted environments should now have been fully restored. Please reach out if you still experience any issues: enterprise.support@hpwolf.com
Jun 10, 16:09 BST
Identified - The issue has been identified and we're in the process of restoring access to the affected environments.
Jun 10, 10:47 BST
Update - We are continuing to investigate this issue.
Jun 10, 09:24 BST
Investigating - A number of Wolf Pro Security Controller environments are currently unavailable. We're in the process of investigating this issue and will provide updates when we have them.
Jun 10, 07:46 BST
Jun 9, 2026
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for Europe Region
Completed - The scheduled maintenance has been completed.
Jun 9, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 19:00 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Jun 8, 09:14 BST
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for APAC Region
Completed - The scheduled maintenance has been completed.
Jun 9, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 15:00 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Jun 8, 09:13 BST
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for U.S Region
Completed - The scheduled maintenance has been completed.
Jun 9, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 10:01 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Jun 8, 09:12 BST
HP Wolf Security for Business and Wolf Pro Security Upgrade
Completed - The scheduled maintenance has been completed.
Jun 9, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 10:00 BST
Scheduled - An critical upgrade to Wolf Security for Business and Wolf Pro Security endpoint devices is scheduled to start on 5 June 2026. The upgrade is expected to be available to all devices by 9 June 2026. The following packages will be upgraded to version 4.4.31.855, to ensure compatibility with Windows updates:

* Sure Click

A toast notification on the endpoint will prompt for the reboot required for the upgrade to take effect. If you experience any issues please visit https://support.hpwolf.com/s/
Jun 4, 17:04 BST
Wolf Portal scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 09:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:00 BST
Scheduled - We will be performing scheduled maintenance on the HP Wolf Security Portal (https://portal.hpwolf.com) during this scheduled maintenance window.
During this time:
The portal will be offline for the duration of the maintenance.
Login access will not be available until maintenance is complete.
Devices connected to your tenant will not be affected.
All devices will remain protected and fully operational throughout the maintenance window.

No action is required from you, and protection services will continue to run normally.

We will restore full access as soon as the maintenance is complete. Thank you for your patience while we work to improve the platform.
Jun 8, 09:11 BST
Jun 8, 2026
Sure Click 4.4 Release 17 Update 1 (4.4.31.856) Upgrade for [CURRENT] software update channel
Completed - The scheduled maintenance has been completed.
Jun 8, 15:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 12:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Jun 8, 10:10 BST
Scheduled - We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.

During this time, any device that is assigned to the [CURRENT] software update channel will have Sure Click 4.4.31.856 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.

Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-17-Update-1-is-now-available-for-download

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Jun 1, 14:37 BST
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

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