In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 2026 - 10:00 BST
Scheduled - An upgrade to Wolf Security for Business and Wolf Pro Security endpoint devices is scheduled to start on 13 May 2026. The upgrade is expected to be available to all devices by 20 May 2026. The following packages will be upgraded to version 4.4.31.845:
* Sure Click * Sure Sense * Security Update Service * Credential Protection
A toast notification on the endpoint will prompt for the reboot required for the upgrade to take effect. If you experience any issues please visit https://support.hpwolf.com/s/
May 13, 202610:00 - May 20, 202610:00 BST
Welcome to the HP Wolf Security service status page. This page displays the current status of our cloud services and is updated with any planned or unplanned downtime of these services including all scheduled maintenance tasks.
HP Wolf Enterprise Security
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Software Updates
Operational
Security Bulletin
Operational
HP Wolf Pro Security
Under Maintenance
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Software Updates
Under Maintenance
Security Bulletin
Operational
HP Wolf Protect and Trace
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Wolf Connect Service
Operational
Secure Platform Management Provisioning Service
Operational
HP Workforce Experience Platform
Operational
Software Updates
Operational
Security Bulletin
Operational
HP Wolf Platform Security
Operational
APAC Cloud Controllers
Operational
EU Cloud Controllers
Operational
US Cloud Controllers
Operational
Secure Platform Management Provisioning Service
Operational
We are pleased to announce the general availability of HP Secure Browser 146 release for all endpoints. This will upgrade HP-protected Chrome to version 146.0.7680.208, and supersedes previous HP Secure Browser releases. Posted on
May 12, 2026 - 14:19 BST
We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.
During this time, any device that is assigned to the [ENTERPRISE] software update channel will have Sure Click 4.4.30.1455 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.
Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com Posted on
Apr 28, 2026 - 09:47 BST
Past Incidents
May 13, 2026
Unresolved incident: HP Wolf Security for Business and Wolf Pro Security Upgrade.
Completed -
The scheduled maintenance has been completed.
May 11, 21:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 18:00 BST
Scheduled -
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted. During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times. If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
Completed -
The scheduled maintenance has been completed.
May 11, 17:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 14:00 BST
Scheduled -
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted. During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times. If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
Completed -
The scheduled maintenance has been completed.
May 11, 13:30 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 10:30 BST
Scheduled -
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted. During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times. If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
Completed -
The scheduled maintenance has been completed.
May 11, 11:15 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 10:15 BST
Scheduled -
We will be performing scheduled maintenance on the HP Wolf Security Portal (https://portal.hpwolf.com) during this scheduled maintenance window. During this time: The portal will be offline for the duration of the maintenance. Login access will not be available until maintenance is complete. Devices connected to your tenant will not be affected. All devices will remain protected and fully operational throughout the maintenance window.
No action is required from you, and protection services will continue to run normally.
We will restore full access as soon as the maintenance is complete. Thank you for your patience while we work to improve the platform.
May 11, 10:02 BST
Resolved -
This incident has now been resolved. All services are now operational again.
May 9, 18:29 BST
Identified -
We have identified that the current issue is due to an upstream service disruption within the AWS US-EAST-1 region. We are monitoring the AWS Health Dashboard and will provide updates as soon as more information is available. https://health.aws.amazon.com/health/status
May 8, 14:30 BST
Update -
We are continuing to investigate as a root cause is yet to be established.
May 8, 14:05 BST
Investigating -
We are currently investigating reports of intermittent access issues affecting the HP Wolf Security controller for customers in our US region Our engineering team is actively working to identify the root cause. We will provide another update in 90 minutes, or as soon as more information is available. We apologize for any inconvenience.
May 8, 12:36 BST
Completed -
The scheduled maintenance has been completed.
Apr 29, 20:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 BST
Scheduled -
We will be performing scheduled maintenance on the HP Wolf Security Portal (https://portal.hpwolf.com) during this scheduled maintenance window. During this time: The portal will be offline for the duration of the maintenance. Login access will not be available until maintenance is complete. Devices connected to your tenant will not be affected. All devices will remain protected and fully operational throughout the maintenance window.
No action is required from you, and protection services will continue to run normally.
We will restore full access as soon as the maintenance is complete. Thank you for your patience while we work to improve the platform.
Apr 29, 13:03 BST
Completed -
The scheduled maintenance has been completed.
Apr 29, 15:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 14:00 BST
Scheduled -
We will be performing scheduled maintenance on the HP Wolf Security Portal (https://portal.hpwolf.com) during this scheduled maintenance window. During this time: The portal will be offline for the duration of the maintenance. Login access will not be available until maintenance is complete. Devices connected to your tenant will not be affected. All devices will remain protected and fully operational throughout the maintenance window.
No action is required from you, and protection services will continue to run normally.
We will restore full access as soon as the maintenance is complete. Thank you for your patience while we work to improve the platform.
Apr 29, 13:02 BST
Completed -
The scheduled maintenance has been completed.
Apr 29, 14:01 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 12:00 BST
Scheduled -
We are pleased to announce the general availability of HP Secure Browser 146 for all Wolf Pro Security and Wolf Security for Business endpoints, and for Sure Click Enterprise endpoints on the CURRENT channel. This will upgrade HP-protected Chrome to version 146.0.7680.201, and supersedes previous HP Secure Browser releases.
The upgrade will not require interaction from the end user.
Apr 27, 19:45 BST
Completed -
The scheduled maintenance has been completed.
Apr 29, 12:30 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 10:30 BST
Scheduled -
We will be performing scheduled maintenance on the HP Wolf Security Portal (https://portal.hpwolf.com) during this scheduled maintenance window. During this time: The portal will be offline for the duration of the maintenance. Login access will not be available until maintenance is complete. Devices connected to your tenant will not be affected. All devices will remain protected and fully operational throughout the maintenance window.
No action is required from you, and protection services will continue to run normally.
We will restore full access as soon as the maintenance is complete. Thank you for your patience while we work to improve the platform.
Apr 29, 10:22 BST
Completed -
The scheduled maintenance has been completed.
Apr 29, 12:30 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 10:30 BST
Scheduled -
We will be performing scheduled maintenance on the HP Wolf Security Portal (https://portal.hpwolf.com) during this scheduled maintenance window. During this time: The portal will be offline for the duration of the maintenance. Login access will not be available until maintenance is complete. Devices connected to your tenant will not be affected. All devices will remain protected and fully operational throughout the maintenance window.
No action is required from you, and protection services will continue to run normally.
We will restore full access as soon as the maintenance is complete. Thank you for your patience while we work to improve the platform.
Apr 29, 10:21 BST