All Systems Operational

About This Site

Welcome to the HP Wolf Security service status page. This page displays the current status of our cloud services and is updated with any planned or unplanned downtime of these services including all scheduled maintenance tasks.

HP Wolf Enterprise Security Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Pro Security Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Protect and Trace Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Wolf Connect Service Operational
Secure Platform Management Provisioning Service Operational
HP Workforce Experience Platform Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Platform Security Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Secure Platform Management Provisioning Service Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Cloud Endpoint Manager Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf for Business Operational
Cloud Controller Operational
Software Updates Operational
Security Bulletin Operational
Portals Operational
Wolf Portal Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Completed - The scheduled maintenance has been completed.
Oct 12, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 18:00 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security

Oct 9, 18:26 BST
Completed - The scheduled maintenance has been completed.
Oct 12, 16:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 14:01 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security

Oct 9, 18:25 BST
Completed - The scheduled maintenance has been completed.
Oct 12, 14:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 12:00 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security

Oct 9, 18:25 BST
Completed - The scheduled maintenance has been completed.
Oct 12, 13:00 BST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 5, 10:48 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 13:00 BST
Scheduled - An upgrade to Wolf Security for Business and Wolf Pro Security endpoint devices is scheduled to start on 29 September. The upgrade is expected to be available to all devices by 12 October.

The following packages will be upgraded to version 4.4.34:
* HP Sure Sense
* HP Sure Click
* HP Credential Protection
* HP Security Management

A toast notification on the endpoint will prompt for the reboot required for the upgrade to take effect. If you experience any issues please visit https://support.hpwolf.com/s/

Sep 29, 10:31 BST
Completed - The scheduled maintenance has been completed.
Oct 12, 10:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 09:30 BST
Scheduled - We will be performing scheduled maintenance on the HP Wolf Security Portal (https://portal.hpwolf.com) during this scheduled maintenance window.
During this time:
The portal will be offline for the duration of the maintenance.
Login access will not be available until maintenance is complete.
Devices connected to your tenant will not be affected.
All devices will remain protected and fully operational throughout the maintenance window.

No action is required from you, and protection services will continue to run normally.

We will restore full access as soon as the maintenance is complete. Thank you for your patience while we work to improve the platform.

Oct 9, 18:24 BST

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Completed - The scheduled maintenance has been completed.
Oct 2, 15:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 15:30 BST
Scheduled - An upgrade to Wolf Security for Business and Wolf Pro Security endpoint devices for compatibility with Windows 11 Patch 26h2 (10.0.26300) is scheduled to start on 1 October. The upgrade is expected to be available to all devices running this OS by 2 October.
Oct 1, 15:05 BST

Oct 1, 2026

Resolved - The recent service disruption was caused by an issue encountered during an upgrade. This impacted a handful of customers, and left some of our internal services unable to communicate with one another. The issue was remediated by updating some of our internal certificates which are used for mTLS communication. We apologize for any disruption to service, and we plan to review our upgrade process to ensure this doesn't happen again.
Oct 1, 10:27 BST
Investigating - We are currently experiencing an issue that is impacting our services. Our engineering team is actively investigating the situation and working hard to deploy a fix as quickly as possible.
We will provide a further update as soon as we have more information regarding the root cause.

Sep 30, 11:38 BST

Sep 30, 2026