All Systems Operational

About This Site

Welcome to the HP Wolf Security service status page. This page displays the current status of our cloud services and is updated with any planned or unplanned downtime of these services including all scheduled maintenance tasks.

HP Wolf Enterprise Security Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Pro Security Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Protect and Trace Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Wolf Connect Service Operational
Secure Platform Management Provisioning Service Operational
HP Workforce Experience Platform Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Platform Security Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Secure Platform Management Provisioning Service Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf Cloud Endpoint Manager Operational
APAC Cloud Controllers Operational
EU Cloud Controllers Operational
US Cloud Controllers Operational
Software Updates Operational
Security Bulletin Operational
HP Wolf for Business Operational
Cloud Controller Operational
Software Updates Operational
Security Bulletin Operational
Portals Operational
Wolf Portal Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Sure Click 4.4 Release 14 (4.4.28.1603) Upgrade for [CURRENT] software update channel Dec 22, 2025 10:30-13:30 GMT

We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.

During this time, any device that is assigned to the [CURRENT] software update channel will have Sure Click 4.4.28.1603 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.

The Secure Browser will also upgrade to version 142.0.7444.176 (4.4.28.1607).

Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-14-is-now-available-for-download

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Posted on Dec 04, 2025 - 09:24 GMT

Sure Click 4.4 Release 14 (4.4.28.1603) Upgrade for [ENTERPRISE] software update channel Jan 5, 2026 10:30-13:30 GMT

We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.

During this time, any device that is assigned to the [ENTEPRISE] software update channel will have Sure Click 4.4.28.1603 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.

The Secure Browser will also upgrade to version 142.0.7444.176 (4.4.28.1607).

Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-14-is-now-available-for-download

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Posted on Dec 04, 2025 - 09:26 GMT
Dec 18, 2025

No incidents reported today.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025
HP Secure Browser 142 upgrade
Completed - The scheduled maintenance has been completed.
Dec 13, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 10:00 GMT
Scheduled - We are pleased to announce the general availability of the HP Secure Browser 142 for Wolf Pro Security and Wolf Security for Business endpoints. This will upgrade HP-protected Chrome to version 142.0.7444.176, and supersedes previous HP Secure Browser releases.

The upgrade will not require interaction from the end user.
Dec 9, 16:17 GMT
Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Dec 9, 2025
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for Europe Region
Completed - The scheduled maintenance has been completed.
Dec 9, 21:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 18:00 GMT
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Dec 8, 15:51 GMT
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for APAC Region
Completed - The scheduled maintenance has been completed.
Dec 9, 17:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 14:00 GMT
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Dec 8, 15:51 GMT
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for U.S Region
Completed - The scheduled maintenance has been completed.
Dec 9, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 09:00 GMT
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Dec 8, 15:49 GMT
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
HP Wolf Security Services - potential 500 errors due to ongoing cloudflare outage
Resolved - Cloudflare have now resolved there issue so we are no longer impacted.
Dec 5, 10:27 GMT
Identified - Due to a large majority of our traffic passing through cloudflare data centres it's possible that some of our services are impacted by the ongoing cloudflare outage which you can track here: https://www.cloudflarestatus.com/.
Dec 5, 09:27 GMT
HP Wolf Security for Business and Wolf Pro Security Upgrade
Completed - The scheduled maintenance has been completed.
Dec 5, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 10:00 GMT
Scheduled - An upgrade to all Wolf Security for Business and Wolf Pro Security endpoint devices is scheduled to start on Friday 28 November. The upgrade is expected to be available to all devices by Friday 5 December.

The following packages will be upgraded to version 4.4.28.1602:
HP Sure Click
HP Sure Sense
HP Credential Protection
HP Security Management

HP Secure Browser 140 will be upgraded to version 140.0.7339.249.

HP Wolf Security Console will be upgraded to version 11.1.6.1024.

A toast notification on the endpoint will prompt for the reboot required for the upgrade to take effect.

If you experience any issues please visit https://support.hpwolf.com/s/
Nov 25, 14:55 GMT
Dec 4, 2025
Sure Click 4.4 Release 13-2 (4.4.27.1801) Upgrade for [ENTERPRISE] software update channel
Completed - The scheduled maintenance has been completed.
Dec 4, 13:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 10:00 GMT
Scheduled - We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.

During this time, any device that is assigned to the [ENTERPRISE] software update channel will have Sure Click4.4.27.1801 and HP Secure Browser 140.0.7339.208 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.

Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-13-is-now-available-for-download

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Oct 24, 10:47 BST
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