All Systems Operational

About This Site

Welcome to the HP Wolf Security service status page. This page displays the current status of our cloud services and is updated with any planned or unplanned downtime of these services including all scheduled maintenance tasks.

HP Wolf Enterprise Security ? Operational
APAC Cloud Controllers ? Operational
EU Cloud Controllers ? Operational
US Cloud Controllers ? Operational
Software Updates ? Operational
Security Bulletin ? Operational
HP Wolf Pro Security ? Operational
APAC Cloud Controllers ? Operational
EU Cloud Controllers ? Operational
US Cloud Controllers ? Operational
Software Updates ? Operational
Security Bulletin ? Operational
HP Wolf Protect and Trace Operational
APAC Cloud Controllers ? Operational
EU Cloud Controllers ? Operational
US Cloud Controllers ? Operational
Wolf Connect Service ? Operational
Secure Platform Management Provisioning Service ? Operational
HP Workforce Experience Platform Operational
Software Updates ? Operational
Security Bulletin ? Operational
HP Wolf Platform Security Operational
APAC Cloud Controllers ? Operational
EU Cloud Controllers ? Operational
US Cloud Controllers ? Operational
Secure Platform Management Provisioning Service ? Operational
Software Updates ? Operational
Security Bulletin ? Operational
HP Wolf Cloud Endpoint Manager Operational
APAC Cloud Controllers ? Operational
EU Cloud Controllers ? Operational
US Cloud Controllers ? Operational
Software Updates ? Operational
Security Bulletin ? Operational
HP Wolf for Business Operational
Cloud Controller Operational
Software Updates ? Operational
Security Bulletin ? Operational
Portals Operational
Wolf Portal ? Operational
Customer Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

HP Secure Browser 134 release 3 upgrade for [ENTERPRISE] software update channel Jun 10, 2025 10:00-12:00 BST

We are pleased to announce an upgrade to HP Secure Browser version 134.

During this time, any device that is assigned to the [ENTERPRISE] software update channel will have HP Secure Browser 134.0.6998.207 automatically installed. No user interaction is required to complete the upgrade.

Release notes can be found here https://enterprisesecurity.hp.com/s/documentation

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Posted on May 19, 2025 - 11:53 BST

Sure Click 4.4 Release 10 (4.4.24.3261) Upgrade for [ENTERPRISE] software update channel Jun 24, 2025 10:00-13:00 BST

Update - We will be undergoing scheduled maintenance during this time.
May 14, 2025 - 16:38 BST
Scheduled - We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.

During this time, any device that is assigned to the [ENTERPRISE] software update channel will have Sure Click 4.4.24.3261 automatically installed. A toast notification will inform the user that a reboot is required to complete the upgrade.

Release notes can be found here https://enterprisesecurity.hp.com/s/documentation

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
May 09, 2025 - 16:10 BST
Jun 9, 2025

No incidents reported today.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for Europe Region
Completed - The scheduled maintenance has been completed.
Jun 5, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 19:00 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Jun 5, 09:44 BST
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for APAC Region
Completed - The scheduled maintenance has been completed.
Jun 5, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 15:00 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Jun 5, 09:43 BST
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for U.S Region
Completed - The scheduled maintenance has been completed.
Jun 5, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 10:00 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Jun 5, 09:42 BST
HP Wolf Cloud Endpoint Manager Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 10:01 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps team will be updating all cloud hosted HP Cloud Endpoint Manager controllers with the latest release build. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices.
If you exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Jun 5, 09:57 BST
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
HP Wolf Portal Partial outage
Resolved - Issue has now been resolved. We're working on a fix to ensure this issue doesn't happen again.
May 28, 11:22 BST
Investigating - We’re currently experiencing degraded performance issues with the HP Wolf portal.
Our team is currently working to restore normal performance levels.
We apologize for any inconvenience.
Next update will be in 1 hour.
May 28, 11:16 BST
May 27, 2025
Sure Click 4.4 Release 10 (4.4.24.3261) Upgrade for [CURRENT] Software update channel
Completed - The scheduled maintenance has been completed.
May 27, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 10:00 BST
Update - We will be undergoing scheduled maintenance during this time.
May 16, 17:08 BST
Update - We will be undergoing scheduled maintenance during this time.
May 14, 16:37 BST
Scheduled - We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.

During this time, any device that is assigned to the [CURRENT] software update channel will have Sure Click 4.4.24.3261 and HP Secure Browser 134.0.6998.207 automatically installed. A toast notification will inform the user that a reboot is required to complete the upgrade.

Release notes can be found here https://enterprisesecurity.hp.com/s/documentation

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com

NOTE
For the [ENTERPRISE] Software update channel the same update is planned for 24 June 2025.
May 9, 16:08 BST
HP Wolf Portal Partial outage
Resolved - This incident has now been resolved.
May 27, 11:30 BST
Identified - The issue has now been identified and a fix put in place.
May 27, 11:29 BST
Investigating - We’re currently experiencing degraded performance issues with the HP Wolf portal.
Our team is currently working to restore normal performance levels.
We apologize for any inconvenience.
Next update will be in 2 hours.
May 27, 10:50 BST
May 26, 2025

No incidents reported.

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