All Systems Operational

About This Site

Welcome to the HP Wolf Security service status page. This page displays the current status of our cloud services and is updated with any planned or unplanned downtime of these services including all scheduled maintenance tasks.

HP Wolf Enterprise Security ? Operational
APAC Cloud Controllers ? Operational
EU Cloud Controllers ? Operational
US Cloud Controllers ? Operational
Software Updates ? Operational
Security Bulletin ? Operational
HP Wolf Pro Security ? Operational
APAC Cloud Controllers ? Operational
EU Cloud Controllers ? Operational
US Cloud Controllers ? Operational
Software Updates ? Operational
Security Bulletin ? Operational
HP Wolf Protect and Trace Operational
APAC Cloud Controllers ? Operational
EU Cloud Controllers ? Operational
US Cloud Controllers ? Operational
Wolf Connect Service ? Operational
Secure Platform Management Provisioning Service ? Operational
HP Workforce Experience Platform Operational
Software Updates ? Operational
Security Bulletin ? Operational
HP Wolf Platform Security Operational
APAC Cloud Controllers ? Operational
EU Cloud Controllers ? Operational
US Cloud Controllers ? Operational
Secure Platform Management Provisioning Service ? Operational
Software Updates ? Operational
Security Bulletin ? Operational
HP Wolf Cloud Endpoint Manager Operational
APAC Cloud Controllers ? Operational
EU Cloud Controllers ? Operational
US Cloud Controllers ? Operational
Software Updates ? Operational
Security Bulletin ? Operational
HP Wolf for Business Operational
Cloud Controller Operational
Software Updates ? Operational
Security Bulletin ? Operational
Portals Operational
Wolf Portal ? Operational
Customer Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Sure Click 4.4 Release 13 (4.4.27.1793) Upgrade for [CURRENT] software update channel Nov 6, 2025 10:00-13:00 GMT

Update - We will be undergoing scheduled maintenance during this time.
Oct 28, 2025 - 17:32 GMT
Scheduled - We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.

During this time, any device that is assigned to the [CURRENT] software update channel will have Sure Click 4.4.27.1793 and Secure Browser 140.0.7339.208 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.

Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-13-is-now-available-for-download

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Oct 24, 2025 - 10:46 BST

Sure Click 4.4 Release 13 (4.4.27.1793) Upgrade for [ENTERPRISE] software update channel Dec 4, 2025 10:00-13:00 GMT

We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.

During this time, any device that is assigned to the [ENTERPRISE] software update channel will have Sure Click 4.4.27.1793 and HP Secure Browser 140.0.7339.208 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.

Release details can be found here https://enterprisesecurity.hp.com/s/article/HP-Sure-Click-Enterprise-4-4-Release-13-is-now-available-for-download

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Posted on Oct 24, 2025 - 10:47 BST
Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for Europe Region
Completed - The scheduled maintenance has been completed.
Oct 23, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 19:00 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Oct 22, 17:36 BST
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for APAC Region
Completed - The scheduled maintenance has been completed.
Oct 23, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 15:00 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Oct 22, 17:35 BST
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for U.S Region
Completed - The scheduled maintenance has been completed.
Oct 23, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 10:00 BST
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Oct 22, 17:35 BST
Oct 22, 2025

No incidents reported.

Oct 21, 2025
HP Wolf Security Services - Degraded Accessibility Due to Ongoing AWS us-east-1 issues
Resolved - AWS have now resolved the issues on their end so we no longer expect to be impacted by yesterday's outage. Please reach out if you do still encounter issues.
Oct 21, 05:50 BST
Update - We are continuing to monitor for any further issues.
Oct 20, 17:20 BST
Monitoring - Whilst most of our services are back online following the AWS outage in the us-east-1 region today we're still finding issues in some areas which may impact accessibility. We're continuing to monitor the situation and expect any accessibility issues to be resolved once AWS have tackled the problems on their end: https://health.aws.amazon.com/health/status.
Oct 20, 17:17 BST
Oct 20, 2025
HP Wolf Cloud Services
Resolved - The underlying AWS issue has now been resolved. All HP Wolf Cloud Services are now back online.
Oct 20, 12:52 BST
Identified - We are currently experiencing service disruptions due to a widespread outage affecting Amazon Web Services (AWS). This incident is impacting multiple services across our platform that rely on AWS infrastructure. We are actively monitoring the situation closely. You can follow this issue through the AWS health status dashboard: https://health.aws.amazon.com/health/status
Even though you may not be able to log into your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
Oct 20, 10:50 BST
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