All Systems Operational

About This Site

Welcome to the HP Wolf Security service status page. This page displays the current status of our cloud services and is updated with any planned or unplanned downtime of these services including all scheduled maintenance tasks.

HP Wolf Enterprise Security ? Operational
Software Updates Operational
Wolf for Business Operational
Wolf Pro Security Operational
Sure Click Enterprise Operational
HP Wolf Pro Security ? Operational
Regions Operational
Europe Operational
APAC Operational
U.S Operational
HP Wolf for Business Operational
Cloud Controllers Operational
Sure Click Enterprise Operational
Wolf Security Controller Operational
Portals Operational
Wolf Portal ? Operational
Partner Portal Operational
Customer Support ? Operational
Content Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 24, 2024

No incidents reported today.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for Europe Region
Completed - The scheduled maintenance has been completed.
Nov 13, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 GMT
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Nov 13, 09:44 GMT
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for APAC Region
Completed - The scheduled maintenance has been completed.
Nov 13, 19:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 14:00 GMT
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Nov 13, 09:43 GMT
Sure Click Enterprise & Wolf Security Cloud Controller Scheduled Maintenance for U.S Region
Completed - The scheduled maintenance has been completed.
Nov 13, 12:13 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:30 GMT
Scheduled - During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted.
During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times.
If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com

HP Wolf Security
Nov 13, 09:52 GMT
Nov 12, 2024

No incidents reported.

Nov 11, 2024
Sure Click 4.4 Release 8 (4.4.19.1662) Upgrade for [ENTERPRISE] Software update channel
Completed - The scheduled maintenance has been completed.
Nov 11, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 09:00 GMT
Scheduled - We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.

During this time, any device that is assigned to the [ENTERPRISE] Software update channel will have their version of Sure Click automatically upgraded to the latest version 4.4.19.1662
Release notes can be found here
https://enterprisesecurity.hp.com/s/documentation

No action is required, once the channel is updated at the time above, the next time an endpoint device checks into the controller it will pick up the new package and install automatically.

Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Oct 18, 10:43 BST
Nov 10, 2024

No incidents reported.

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