Welcome to the HP Wolf Security service status page. This page displays the current status of our cloud services and is updated with any planned or unplanned downtime of these services including all scheduled maintenance tasks.
HP Wolf Enterprise Security
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Operational
APAC Cloud Controllers
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Operational
EU Cloud Controllers
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Operational
US Cloud Controllers
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Operational
Software Updates
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Operational
Security Bulletin
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Operational
HP Wolf Pro Security
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Operational
APAC Cloud Controllers
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Operational
EU Cloud Controllers
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Operational
US Cloud Controllers
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Operational
Software Updates
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Operational
Security Bulletin
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Operational
HP Wolf Protect and Trace
Operational
APAC Cloud Controllers
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Operational
EU Cloud Controllers
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Operational
US Cloud Controllers
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Operational
Wolf Connect Service
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Operational
Secure Platform Management Provisioning Service
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Operational
HP Workforce Experience Platform
Operational
Software Updates
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Operational
Security Bulletin
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Operational
HP Wolf Platform Security
Operational
APAC Cloud Controllers
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Operational
EU Cloud Controllers
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Operational
US Cloud Controllers
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Operational
Secure Platform Management Provisioning Service
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Operational
Completed -
The scheduled maintenance has been completed.
Sep 15, 13:30 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 10:30 BST
Update -
We will be undergoing scheduled maintenance during this time.
Aug 13, 16:39 BST
Scheduled -
We would like to inform you about an upcoming scheduled Sure Click upgrade that will improve the quality and performance of our Sure Click service. We are committed to continuously enhancing our systems to provide you with the best possible experience.
During this time, any device that is assigned to the [ENTERPRISE] software update channel will have Sure Click 4.4.26.1399 automatically installed. A toast notification may inform the user that a reboot is required to complete the upgrade.
HP Secure Browser 138 (138.0.7204.170) will also be installed during this update.
Our dedicated support team will be available to address any questions or concerns you may have. Should you require assistance, please do not hesitate to contact us at enterprise.support@hpwolf.com
Aug 13, 12:05 BST
Completed -
The scheduled maintenance has been completed.
Sep 11, 22:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 19:00 BST
Scheduled -
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted. During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times. If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
Completed -
The scheduled maintenance has been completed.
Sep 11, 18:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 15:00 BST
Scheduled -
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted. During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times. If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
Completed -
The scheduled maintenance has been completed.
Sep 11, 13:30 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 10:30 BST
Scheduled -
During this maintenance window the HP Wolf Security DevOps Team will be updating all cloud hosted Sure Click Enterprise and Wolf Security controllers with the latest release build. The release notes for the latest build can be found here https://enterprisesecurity.hp.com/s/article/HP-Managed-Cloud-Release-Notes. Downtime during this planned window will normally last around 5 minutes per customer controller where access to the controller will be impacted. During the update process while you will not be able to access your cloud controller there will be no impact to your endpoint devices, these will carry on being protected at all times. If you still exhibit issues after this time, please contact the support team by emailing enterprise.support@hpwolf.com
Completed -
The scheduled maintenance has been completed.
Sep 10, 14:20 BST
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 10, 14:16 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 13:15 BST
Scheduled -
We would like to inform you of a scheduled maintenance window for the Secure Platform Management Provisioning Service. This maintenance is part of our ongoing efforts to enhance the quality, performance, and security of our services.
Service Impact: The Secure Platform Management Provisioning Service will be temporarily unavailable for new provisioning requests. Existing Devices: All currently provisioned devices will remain fully protected and operational throughout the maintenance period.
We are committed to continuously improving your experience with our services. Should you encounter any issues following the maintenance, our dedicated support team is ready to assist you.